Submitting Artwork

Cooler Promos wants to make certain that your logo/artwork looks it's best on your promotional product. This is why when you submit your logo/artwork, our expert designers will review it and make sure it meets the necessary requirements for a great looking imprint. Once your logo/artwork has been given the “ok”, we will prepare an art proof for you to review and approve before it goes to our factory. If at any point you wish to make a change to your logo/artwork or our designers recommend additional work for best output, you will be notified by your customer service representative to approve any additional charges.

For more information on artwork or if you have any questions regarding submitting artwork to us, please contact our customer service representatives at 1-800-772-9394.

Photoshop Versions 5-7  File Formats:   • TIFFs • JPEGs • PSDs   Color: CMYK/RGB Resolution: 300+ dpi Scale: 100%

Illustrator® Versions 7-10  File Formats:   • AIs • EPSs     Color: CMYK/RGB Resolution: 300+ dpi

InDesign® Versions 1-2  File Formats:   • INDDs (MAC only)   Color: CMYK/RGB Resolution: 300+ dpi Scale: 100%

FreeHand® Versions 7-10  File Formats:   • FHs (MAC only)   Color: CMYK/RGB Resolution: 300+ dpi

Note: If you are sending us an Adobe Illustrator®, InDesign® or Macromedia Freehand® file, please be sure to include the fonts used in the document or covert your artwork files to outlines. If you have any questions on how to prepare and submit artwork please call our customer service representatives at 1-800-772-9394.

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Submitting Artwork:
To submit artwork please use one of the two storage methods described below, if you have any questions at any point please feel free to contact your customer service representative.

If you are sending a file via mail, please make sure to send it in one of the following mediums:

Make sure it is properly packaged to prevent damage during shipping. Any and all files submitted to Cooler Promos will not be returned unless the sender requests the return of the storage medium. Once your file has been received, the artwork will be archived with Cooler Promos for any future orders you may want to place.

Artwork Retouching:
In order for your imprinted promotional product to look it's best, our expert designer must first review your artwork to determine that it meets all of the necessary requirements for a successful and great looking imprint. If our designers find issues with your artwork, they will make the necessary recommendations to solve the problem. If this is the case, your customer representative will contact you to inform you of any issues that may arise as well as to seek approval for any additional charges. For custom logo design and/or print design, please call us at 1-800-772-9394.

Free Design Services:
Cooler Promos believes in offering our customers the best value for their money. That's why we offer FREE design services with every order. The FREE design service can be used to retouch your graphic or to recreate an existing logo from a business card or stationery. Most of our competitors charge as much as $50.00 per hour for such services but with Cooler Promos it’s FREE.

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